Key findings
In the future, GenAI will revolutionize the role of Office Clerks by automating routine tasks like data entry, scheduling, and basic content creation.
It will enhance efficiency in administrative duties and streamline decision-making processes through its ability to summarize and retrieve vast amounts of information.
GenAI’s capacity to generate text and multimedia content will improve user support and enhance business software interactions.
This transformative technology will require Office Clerks to adapt by developing skills in data literacy, critical thinking, and continuous learning to effectively collaborate with AI systems.
How could AI or automation replace or complement job activities?
AI and automation could be used to replace tasks like operating office machines, data processing, maintaining filing systems, and scheduling appointments for Office Clerks.
For example, AI could efficiently handle data entry and document organization, allowing clerks to focus on more complex tasks.
Job description
Performs a variety of office tasks that may include answering phones, bookkeeping, typing, using office machines, and filing. The duties are diverse and require knowledge of office procedures.
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