Key findings
Generative artificial intelligence (GenAI) is not expected to drastically change the landscape for blue-collar workers like stockers and order fillers.
Their physical tasks are difficult for AI to replicate.
The demand for premium goods and services may even increase, leading to more opportunities and potentially higher incomes for these workers.
While some skills like reading comprehension and active listening could be automated in the future, the core tasks of stockers and order fillers are likely to remain human-driven.
How could AI or automation replace or complement job activities?
Artificial intelligence, automation, or large language models like ChatGPT could potentially assist in tasks such as inventory management, order processing, and customer inquiries for stockers and order fillers.
These technologies could streamline operations, reduce errors, and enhance efficiency.
For example, AI-powered systems could automate inventory tracking, suggest optimal storage methods, and provide real-time customer support for merchandise inquiries.
Job description
Receives, stores, and gives out items from the stockroom to fill shelves, racks, and tables. They may also use power equipment to fill orders and set up sales displays.
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