Type of Job:

White collar
Generative AI will change white-collar jobs by automating tasks or helping workers. Highly educated jobs may face the biggest impact, while blue-collar jobs might actually see more demand and higher pay.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Tellers be replaced by AI & Robots?

Tellers risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

36
(1-100)

Source

Key findings

GenAI is poised to revolutionize the role of tellers by automating routine tasks like data entry and scheduling.

It can assist with system optimization and enhance customer service through chatbot interactions.

This technology streamlines decision-making by summarizing information and offers plain English interactions with enterprise systems.

Tellers will benefit from improved efficiency and accuracy in their work, allowing them to focus on tasks that require critical thinking and social perceptiveness.

How could AI or automation replace or complement job activities?

AI and automation could be utilized to automate tasks like processing digital data, monitoring operations, and handling information ordering in the role of a bank teller.

For instance, AI could be programmed to accurately calculate daily transactions, verify deposit accuracy, and resolve account discrepancies.

This technology could streamline tasks such as recording transactions, preparing deposits, and handling customer inquiries, potentially increasing efficiency and accuracy in the role of a bank teller.

Job description

Manages money transactions and records in a financial institution. Handles receiving and paying out money, as well as keeping track of negotiable instruments.

Consequence of Making Errors

55

(1-100)

Moderately serious Source
The seriousness of errors for tellers in finance doesn't directly indicate if their jobs will be automated soon.

How Repetitive is the Job?

93

(1-100)

Extremely important Source
Jobs like tellers, which involve many repetitive tasks, are at higher risk of automation. However, automation usually targets specific tasks, meaning some teller duties may be automated, but the entire role may not disappear.
Average Anual salary USD$
$36,800
Number of profesionals in USA
204,000

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Do you think Tellers will be replaced by AI?

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