Type of Job:

White collar
Generative AI will change white-collar jobs by automating tasks or enhancing work. Highly educated roles may face the most impact, while blue-collar jobs could see higher demand and wages.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Medical Secretaries and Administrative Assistants be replaced by AI & Robots?

Medical Secretaries and Administrative Assistants risk of being automated:

Medium

This job has a medium likelihood of substantial automation within the next 20 years, placing it in the third quartile for automation probability among occupations.

Current Degree of Automation:

28
(1-100)

Source

Key findings

The role of Medical Secretaries and Administrative Assistants is evolving with the rise of GenAI.

They will see a shift in tasks such as data entry, scheduling, and record-keeping being automated, allowing them to focus more on critical thinking, problem-solving, and providing quality service.

GenAI will streamline information retrieval, improve decision-making processes, and enhance user support through chatbot interactions.

These professionals will need to adapt by honing skills in reading comprehension, critical thinking, and time management to effectively utilize GenAI in their work.

How could AI or automation replace or complement job activities?

AI and automation could be utilized in Medical Secretaries and Administrative Assistants’ roles to automate tasks like scheduling patient appointments, completing insurance forms, transcribing medical records, and maintaining files.

For instance, AI systems like Chatgpt could handle appointment scheduling and sending correspondence, freeing up time for staff to focus on more complex patient interactions.

Job description

Performs secretarial tasks using medical knowledge and understanding of hospital, clinic, or lab procedures. Tasks may involve scheduling appointments, billing patients, and organizing medical records and reports.

Consequence of Making Errors

27

(1-100)

Not serious at all Source
The seriousness of errors in medical secretarial roles doesn't impact automation likelihood; other factors are more decisive.

How Repetitive is the Job?

90

(1-100)

Extremely important Source
Jobs like medical secretaries and administrative assistants, which involve repetitive tasks, are at higher risk of automation. However, automation usually targets specific tasks, not entire roles. In the coming years, expect certain tasks to be automated, enhancing efficiency while preserving essential human roles.
Average Anual salary USD$
$41,260
Number of profesionals in USA
103,000

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