Will Baggage Porters and Bellhops be replaced by AI & Robots?

Key findings

Generative artificial intelligence (GenAI) is not set to transform blue-collar jobs like that of Baggage Porters and Bellhops.

In fact, the unique automation wave may not impact these workers significantly due to the physical nature of their tasks.

GenAI’s inability to perform physical duties means these workers will remain in demand, especially with the rise in premium goods and services.

While some skills like Digital Data Processing may be automated in the future, tasks requiring Active Listening, Critical Thinking, and Coordination are likely to keep these roles secure.

Automation may streamline certain aspects, but the core functions of Baggage Porters and Bellhops are set to remain human-centric.

How could AI or automation replace or complement job activities?

Artificial intelligence and automation could potentially assist in tasks like receiving baggage, providing travel information, and setting up conference rooms.

However, the personal touch and physical assistance provided by Baggage Porters and Bellhops may not be easily replaced.

For instance, AI could help in organizing baggage logistics, but the human touch in greeting guests and assisting physically challenged travelers adds a unique value that technology may not replicate effectively.

Job description

Assist travelers and hotel guests by carrying their luggage at transportation terminals or hotels.