Type of Job:

Blue collar
Generative AI will likely change white-collar jobs by automating tasks or enhancing work. Blue-collar jobs may see higher demand and pay as people seek premium goods and services.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

aitakingoverjobs.com

aitakingoverjobs.com

Will Fast Food and Counter Workers be replaced by AI & Robots?

Fast Food and Counter Workers risk of being automated:

Medium

This job has a medium likelihood of substantial automation within the next 20 years, placing it in the third quartile for automation probability among occupations.

Current Degree of Automation:

34
(1-100)

Source

Key findings

Generative artificial intelligence (GenAI) is set to impact, but not transform, the work of fast food and counter workers.

Blue-collar jobs like this are unlikely to be automated by GenAI due to its inability to perform physical tasks.

The unique automation wave may even increase demand for these workers as premium goods and services grow.

Skills like active listening, social perceptiveness, coordination, and service orientation are crucial in this job and are unlikely to be automated in the future.

This means that fast food and counter workers will remain shielded from major AI disruption, ensuring their income share continues to rise.

How could AI or automation replace or complement job activities?

Artificial intelligence and automation could potentially assist in tasks such as order-taking, inventory management, and payment processing for Fast Food and Counter Workers.

However, the interpersonal communication with customers and the physical tasks of cleaning, cooking, and serving food may still require human intervention.

For example, AI could streamline the ordering process, but human workers would still be essential in providing a personalized customer experience and ensuring food safety standards are met.

Job description

Performs tasks such as taking orders, serving food and drinks, and assisting customers. Serves customers at the counter or from a steam table. May also handle payments and prepare food and drinks.

Consequence of Making Errors

37

(1-100)

Moderately serious Source
In hospitality, moderate errors by fast food workers don't directly indicate automation potential; other factors matter more.

How Repetitive is the Job?

63

(1-100)

Important Source
Fast food and counter workers often perform repetitive tasks, making them more vulnerable to automation. However, it's likely that only specific tasks will be automated, not entire roles. Future jobs may blend human skills with tech support.
Average Anual salary USD$
$28,130
Number of profesionals in USA
885,000

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