Type of Job:

Blue collar
Generative AI will mainly affect white-collar jobs by automating or changing tasks. Blue-collar jobs won't be automated much, and may see higher demand and pay as premium goods rise.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

aitakingoverjobs.com

aitakingoverjobs.com

Will Hosts and Hostesses be replaced by AI & Robots?

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

34
(1-100)

Source

Key findings

Hosts and hostesses in restaurants, lounges, and coffee shops welcome customers, seat them, and ensure quality service.

GenAI will impact but not transform this work.

Blue-collar jobs like this are unlikely to be automated by GenAI due to the physical nature of the tasks.

Skills such as active listening, coordination, and service orientation are essential and not easily automated.

While some tasks may be automated in the future, the human touch and social perceptiveness required in this role will keep blue-collar workers in demand.

How could AI or automation replace or complement job activities?

AI and LLMs could automate tasks like information ordering, digital data processing, and operations monitoring for hosts and hostesses.

These technologies could streamline table assignments, handle reservations, and assist with customer inquiries.

For example, AI could manage seating rotations and reservation systems, ensuring efficient service and customer satisfaction.

Job description

Welcome customers, seat them at tables or in the lounge, and assist in maintaining the quality of the facilities and service.

Consequence of Making Errors

24

(1-100)

Not serious at all Source
In hospitality, minor errors by hosts and hostesses have little impact, making their job's automation potential unrelated to error severity.

How Repetitive is the Job?

55

(1-100)

Important Source
Jobs like hosts and hostesses in restaurants often involve repetitive tasks, making them more vulnerable to automation. However, it's likely that only specific tasks will be automated, not the entire role.
Average Anual salary USD$
$28,380
Number of profesionals in USA
327,000

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