Type of Job:

Blue collar
Generative AI is likely to change many white-collar jobs by automating or enhancing tasks. Blue-collar jobs may see more demand and higher wages as premium goods rise in popularity.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

aitakingoverjobs.com

aitakingoverjobs.com

Will Waiters and Waitresses be replaced by AI & Robots?

Waiters and Waitresses risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

24
(1-100)

Source

Key findings

Waiters and waitresses take orders and serve food and drinks to customers at tables in a restaurant.

Generative artificial intelligence (GenAI) is unlikely to automate blue-collar jobs like this.

The unique GenAI automation wave may not transform this work significantly.

Blue-collar workers are shielded from major AI disruption due to GenAI’s inability to perform physical tasks.

Increased demand for premium goods and services could even boost the need for these workers, potentially increasing their income share.

While some skills in this job could be automated in the future, such as information ordering and digital data processing, the core tasks of waiters and waitresses, which rely on active listening, speaking, coordination, and service orientation, are less likely to be automated.

How could AI or automation replace or complement job activities?

AI and automation could be used to automate activities such as taking food and beverage orders, processing payments, entering orders into computer systems, presenting menus, cleaning tables, setting up dining areas, and informing customers of specials.

For example, AI could assist in taking reservations and recommending menu items, enhancing efficiency in the role of servers.

Job description

Takes orders and serves food and drinks to customers at tables in a restaurant.

Consequence of Making Errors

21

(1-100)

Not serious at all Source
Errors by waiters and waitresses have minimal consequences, making it irrelevant for predicting job automation in hospitality.

How Repetitive is the Job?

60

(1-100)

Important Source
Jobs like waiters and waitresses, with many repetitive tasks, face higher automation risks. However, automation usually targets specific tasks, not entire roles, allowing for new possibilities in the coming years.
Average Anual salary USD$
$33,020
Number of profesionals in USA
1,805,000

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