Type of Job:

Blue collar
Generative AI will mostly affect white-collar jobs by automating or changing tasks. Blue-collar jobs will likely remain stable and may even see higher demand and pay.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Personal Care and Service Workers be replaced by AI & Robots?

Personal Care and Service Workers risk of being automated:

Low

This job has a low likelihood of substantial automation within the next 20 years, placing it in the lower quartile for automation probability among occupations.

Current Degree of Automation:

30
(1-100)

Source

Key findings

In the future, GenAI is set to enhance the work of Personal Care and Service Workers by streamlining administrative tasks and improving user support.

While it won’t completely transform the job, it will assist in data entry, scheduling, and user interactions, allowing professionals to focus more on providing personalized care and services to individuals.

This technology will simplify processes and enhance decision-making, ultimately improving efficiency in the industry.

How could AI or automation replace or complement job activities?

While AI, automation, or LLMs like Chatgpt could enhance certain processes, they cannot fully replace Social and Community Service Managers.

These professionals establish procedures, evaluate staff performance, and interact directly with individuals and organizations.

For example, AI could assist in data analysis for program evaluation, but the human touch is crucial in building relationships, making decisions based on community needs, and providing direct support to clients.

Job description

Provides various personal care and services to individuals.

Consequence of Making Errors

66

(1-100)

Serious Source
Jobs with serious errors can impact vulnerable populations. As automation advances, roles requiring empathy and complex decision-making may remain human-led, while simpler tasks could be automated.

How Repetitive is the Job?

64

(1-100)

Important Source
Jobs like Personal Care and Service Workers, which involve many repetitive tasks, face higher automation risks. However, it's more likely that specific tasks will be automated, not entire roles, shaping the future of work.
Average Anual salary USD$
$33,580

Source

Number of profesionals in USA
143,000

Source

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