Type of Job:

White collar
Generative AI will likely change white-collar jobs by automating tasks or enhancing work, especially for highly educated roles. Blue-collar jobs won't be as affected and may see increased demand.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Cargo and Freight Agents be replaced by AI & Robots?

Cargo and Freight Agents risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

21
(1-100)

Source

Key findings

Cargo and Freight Agents play a crucial role in facilitating the movement of cargo and freight shipments in transportation terminals.

They receive orders from customers, organize freight pickups, and calculate shipping costs.

Despite the advancements in Generative artificial intelligence (GenAI), the work of Cargo and Freight Agents is unlikely to be fully automated.

While some skills like data processing and monitoring could be automated in the future, tasks requiring social perceptiveness, negotiation, and coordination are less susceptible.

The unique nature of GenAI automation wave suggests that blue-collar workers in this field may be shielded from major disruption, as physical tasks remain challenging for AI.

The demand for premium goods and services may even increase the need for blue-collar workers, potentially leading to a rise in their income share.

As technology evolves, certain aspects of the job may become automated, but the core responsibilities of Cargo and Freight Agents are likely to remain essential and human-driven.

How could AI or automation replace or complement job activities?

Cargo and Freight Agents could potentially benefit from AI automation in activities such as tracking delivery progress, estimating freight rates, recording shipment data, and arranging insurance coverage.

For example, AI could be used to analyze shipment costs and weights, freeing up agents to focus on client interactions and problem-solving.

Job description

Facilitates the movement of cargo and freight shipments in various transportation terminals. Receives orders from customers and organizes the pickup of freight for delivery. Checks bills of lading to calculate shipping costs.

Consequence of Making Errors

51

(1-100)

Moderately serious Source
The seriousness of errors in Cargo and Freight Agents doesn't directly indicate if the job will be automated soon.

How Repetitive is the Job?

47

(1-100)

Fairly important Source
Automation in cargo and freight jobs frees agents from repetitive tasks, allowing them to tackle complex issues. If it replaces hazardous work, job quality improves; if it removes fulfilling tasks, quality declines.
Average Anual salary USD$
$49,740
Number of profesionals in USA
26,000

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