Type of Job:

White collar
Generative AI will change white-collar jobs by automating tasks or enhancing work. Highly educated roles are most at risk, while blue-collar jobs may grow due to rising demand for quality goods.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Freight Forwarders be replaced by AI & Robots?

Freight Forwarders risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

47
(1-100)

Source

Key findings

GenAI revolutionizes the role of Freight Forwarders by automating routine tasks like data entry and market analysis.

It enhances decision-making through quick data retrieval and simplifies complex problem-solving.

GenAI streamlines processes, improves user support with chatbots, and creates multimedia content.

It transforms the job by enabling plain English interactions with systems, increasing efficiency in reading, writing, and critical thinking.

In the future, GenAI will continue to augment Freight Forwarders by handling tasks like scheduling, negotiation, and system optimization, ultimately reshaping the industry.

How could AI or automation replace or complement job activities?

AI and automation could be used to automate activities of Freight Forwarders such as calculating weight, volume, and costs of goods, preparing shipping documentation, monitoring shipment status, selecting shipment routes, recording goods locations, negotiating shipping rates, and arranging delivery or storage.

For example, AI could analyze shipping options and transit times to recommend the most cost-effective route for goods to be moved.

Job description

Researches rates, routings, or transport options for shipping products. Keeps up-to-date on regulations that impact international cargo movement. Organizes extra services like storage or inland transportation.

Consequence of Making Errors

54

(1-100)

Moderately serious Source
The consequence of errors in freight forwarding is moderately serious, but it doesn't directly indicate automation potential.

How Repetitive is the Job?

73

(1-100)

Very important Source
Freight forwarders face a higher risk of automation due to their repetitive tasks. However, automation will likely target specific duties, not entire roles, allowing for new opportunities in the coming years.
Average Anual salary USD$
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Source

Number of profesionals in USA
#

Source

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