Type of Job:

Blue collar
Generative AI will mainly affect white-collar jobs by automating or changing tasks. Blue-collar jobs are safer, with potential growth in demand and pay for skilled workers.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Juan D. Montoya

Juan D. Montoya

Economist and AI researcher.

Will Communications Equipment Operators be replaced by AI & Robots?

Communications Equipment Operators risk of being automated:

Medium

This job has a medium likelihood of substantial automation within the next 20 years, placing it in the third quartile for automation probability among occupations.

Current Degree of Automation:

31
(1-100)

Source

Key findings

Communications Equipment Operators play a crucial role in operating various communication equipment.

Their tasks involve managing and maintaining equipment to ensure smooth communication processes.

Unlike many other professions, Communications Equipment Operators are not likely to be impacted by Generative artificial intelligence (GenAI).

This is due to the unique nature of GenAI, which is unable to perform physical tasks.

Therefore, the work of Communications Equipment Operators will remain shielded from major AI disruption.

In fact, the increased demand for premium goods and services may even lead to a greater need for skilled blue-collar workers like Communications Equipment Operators in the future.

How could AI or automation replace or complement job activities?

Artificial intelligence, automation, or LLMs like Chatgpt could assist in streamlining tasks for Communications Equipment Operators.

They could automate call routing, message recording, and equipment troubleshooting.

However, human operators are still essential for handling emergency calls, providing personalized assistance, and ensuring confidentiality.

For example, AI could help in quickly connecting calls, but human operators are needed to handle complex situations and provide a human touch in communication.

Job description

Operates various communication equipment.

Consequence of Making Errors

60

(1-100)

Serious Source
Jobs with serious error consequences, like misrepresentation, may face automation challenges. The need for human oversight and creative thinking keeps these roles relevant in the coming years.

How Repetitive is the Job?

72

(1-100)

Very important Source
Jobs like Communications Equipment Operators, which involve a lot of repetitive tasks, are more prone to automation. However, automation usually targets specific tasks, not entire roles. In the coming years, expect some tasks to be automated, enhancing efficiency while still requiring human oversight.
Average Anual salary USD$
$50,140
Number of profesionals in USA
1,000

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