Key findings
In the future, GenAI will revolutionize the role of Library Technicians by streamlining tasks such as cataloging, data entry, and information retrieval.
AI will enhance user support through chatbots, simplify decision-making processes, and automate content creation.
This will require technicians to adapt by developing skills in data literacy, critical thinking, and continuous learning to effectively utilize AI tools in their work.
How could AI or automation replace or complement job activities?
Artificial intelligence, automation, or language learning models like ChatGPT could potentially automate certain activities of Library Technicians.
Tasks such as digital data processing, cataloguing, maintaining records, compiling statistical reports, and processing interlibrary loans could be handled by AI.
For example, AI could update patron records, compile data for statistical reports, and process interlibrary loans, freeing up technicians to focus on more complex tasks.
Job description
Help the librarians by assisting readers in finding books and materials using the library catalogs, databases, and indexes. Answer simple questions and provide basic reference help. Keep records, organize books, repair damaged materials, register library patrons, and manage the circulation process. Also, help with shelving books and files. Bookmobile drivers are included in this job, providing services in mobile libraries.
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