Will Parking Attendants be replaced by AI & Robots?

Key findings

Generative artificial intelligence (GenAI) is set to impact, but not fundamentally transform, the role of parking attendants.

Blue-collar workers like parking attendants are unlikely to be automated by GenAI due to the physical nature of their tasks.

The increased demand for premium goods and services may even lead to a rise in their income share.

While some skills of parking attendants could be automated in the future, such as information ordering and digital data processing, tasks requiring active listening, speaking, social perceptiveness, and service orientation will likely remain essential.

How could AI or automation replace or complement job activities?

Artificial intelligence, automation, or language models like ChatGPT could potentially enhance certain aspects of a Parking Attendant’s job.

While these technologies may improve processes such as directing motorists to parking spaces or providing customer information, they cannot fully replace the human touch required for tasks like greeting customers, handling complaints, or ensuring customer safety.

For example, AI could assist in optimizing parking space usage, but the personal interactions and physical tasks involved in parking and retrieving vehicles require human intervention.

Job description

Parks vehicles and gives tickets to customers in parking lots or garages. Also, may help with parking cars at places like car dealerships or rental car places. Sometimes collects fees.