Will Manicurists and Pedicurists be replaced by AI & Robots?

Key findings

GenAI is set to impact blue-collar jobs like manicurists and pedicurists by enhancing efficiency in tasks such as digital data processing for appointment scheduling.

However, the physical and social skills required for these roles, such as active listening and service orientation, make them less susceptible to full automation.

The demand for premium beauty services will likely increase, ensuring job stability and potential income growth for these workers.

While some aspects of the job may be automated, the core tasks involving human interaction and attention to detail will remain essential.

How could AI or automation replace or complement job activities?

AI, automation, or LLMs like ChatGPT could potentially enhance certain aspects of the job of nail technicians.

While these technologies may assist in managing inventory, scheduling appointments, and providing product recommendations, they are unlikely to fully replace the personalized care and attention to detail that a human nail technician offers.

For example, AI could streamline appointment bookings, but the intricate tasks of cuticle care, nail shaping, and hand massages require the human touch and expertise that technology currently cannot replicate.

Job description

Cleans and shapes customers’ fingernails and toenails. They might also polish or decorate the nails.