Key findings
Generative artificial intelligence (GenAI) is not likely to automate blue-collar jobs such as Bus Drivers, Transit and Intercity.
The unique automation wave of GenAI may actually increase the demand for these workers due to the rise in premium goods and services.
Blue-collar workers will continue to be shielded from major AI disruption as GenAI is unable to perform physical tasks.
In the future, skills like Operations Monitoring and Time Management could be automated, but the core tasks of the job, such as active listening and critical thinking, will remain essential.
GenAI will impact but not transform the work by enhancing efficiency and possibly increasing job demand.
How could AI or automation replace or complement job activities?
Artificial intelligence and automation could potentially assist bus drivers by managing route planning, monitoring vehicle maintenance, and handling passenger inquiries.
However, tasks requiring human interaction, such as assisting passengers and responding to emergencies, may not be easily automated.
For example, AI could help optimize bus schedules and maintenance, but drivers would still be needed to ensure passenger safety and comfort throughout the journey.
Job description
Drives buses or motor coaches on regular routes, charters, and private trips. Helps passengers with luggage and may also collect fares or tickets.
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