Key findings
Protective Service Workers play a crucial role in safeguarding individuals and property by patrolling areas, monitoring surveillance equipment, and responding to emergencies.
In the future, GenAI may enhance efficiency in data analysis and communication, but human judgment and quick response will remain essential in ensuring safety and security.
How could AI or automation replace or complement job activities?
Artificial intelligence, automation, or LLMs like Chatgpt could enhance certain processes in the work of security guards.
While they may not fully replace human presence in providing protection, monitoring areas, responding to emergencies, enforcing laws, and assisting the public, these technologies could streamline record-keeping, aid in investigations, and offer training support.
For instance, AI can analyze surveillance footage to identify potential threats, allowing security guards to focus on proactive safety measures.
Job description
Protective service workers not listed separately are responsible for ensuring the safety and security of individuals and property. They may patrol designated areas, monitor surveillance equipment, and respond to emergencies as needed.
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