Will Maids and Housekeeping Cleaners be replaced by AI & Robots?

Key findings

Generative artificial intelligence (GenAI) is set to impact, but not transform, blue-collar jobs like Maids and Housekeeping Cleaners.

These workers are unlikely to be automated due to the physical nature of their tasks.

In fact, the increased demand for premium goods and services may lead to a rise in their income share.

While some skills like Coordination and Time Management could be automated in the future, these workers are shielded from major AI disruption.

GenAI’s unique automation wave may actually benefit blue-collar workers by creating more job opportunities in the premium service sector.

How could AI or automation replace or complement job activities?

Artificial intelligence and automation could potentially assist in tasks like restocking supplies, vacuuming, and sorting linens for maids and cleaners.

However, these technologies may struggle with tasks requiring intricate decision-making, attention to detail, and physical dexterity, such as cleaning delicate fabrics or arranging furniture.

For example, AI could help in monitoring and replenishing supplies, but human cleaners are still essential for tasks like deep cleaning, disinfecting, and handling guest requests efficiently.

Job description

Performs light cleaning tasks to keep homes or businesses tidy. Tasks may include making beds, changing linens, cleaning rooms and hallways, and vacuuming.