Key findings
Gambling Change Persons and Booth Cashiers are essential in casinos.
They exchange coins, tokens, and chips for money, handle winnings, and manage cash registers.
GenAI is unlikely to impact this work as it cannot perform physical tasks.
Blue-collar jobs like this are shielded from AI disruption, ensuring the continued demand for these workers in the industry.
How could AI or automation replace or complement job activities?
Artificial intelligence and automation tools, such as ChatGPT, could potentially assist in streamlining certain tasks related to the job of managing monetary exchanges and transactions in a casino setting.
These tools could help in record-keeping, transaction reconciliation, and identification verification.
However, the intricate nature of handling physical money, interacting with customers, and ensuring security may limit the extent to which AI could fully replace human roles in this job.
For instance, AI could aid in maintaining accurate records and verifying identifications, but the human touch in providing customer service and ensuring security measures may still be essential in the role of a Casino Cashier.
Job description
Exchanging coins, tokens, and chips for customers’ money. They may give out winnings and ask for a signature on a receipt. They might also work at a booth in the slot machine area, providing change to colleagues at the beginning of the shift or counting and checking money in cash registers.
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