Will Gambling Dealers be replaced by AI & Robots?

Key findings

Generative artificial intelligence (GenAI) is set to impact blue-collar jobs like Gambling Dealers by enhancing efficiency in tasks such as data processing and monitoring.

However, the nature of physical tasks in this role will likely shield workers from automation.

The demand for premium services may even increase, leading to a rise in income share for blue-collar workers.

While certain skills may be automated in the future, the unique characteristics of the job, such as active listening and social perceptiveness, are likely to remain essential.

How could AI or automation replace or complement job activities?

Artificial intelligence, automation, like Chatgpt, could potentially enhance certain processes in the role of a card game dealer.

While these technologies may assist in tasks such as verifying wagers or explaining game rules, the human touch and interaction provided by a dealer are irreplaceable.

For instance, AI could streamline record-keeping, allowing dealers to focus more on creating a welcoming atmosphere for customers and ensuring the smooth flow of the game.

Job description

Operates table games by dealing cards or blocks to players and managing gambling equipment. Distributes winnings and collects money or chips from players. May compare the house’s hand with players’ hands.