Type of Job:

Blue collar
Generative AI will mostly affect white-collar jobs by automating or changing tasks. Blue-collar jobs will see more demand, leading to potential income growth for workers.

What Constitutes Artificial intelligence (AI)?

Artificial Intelligence (AI) is a technology that allows systems, whether software or machine-based, to autonomously make predictions, recommendations, or decisions that impact both real and virtual environments without the need for constant human guidance or intervention.

Sources

Author:

Giacomo Gaudenzi

Giacomo Gaudenzi

Journalist with experience in Digital Marketing, Research, and Design.

Will Baristas be replaced by AI & Robots?

Baristas risk of being automated:

High

This job is highly likely to be substantially automated within the next 20 years, placing it in the upper quartile for automation probability among occupations.

Current Degree of Automation:

41
(1-100)

Source

Key findings

Baristas play a crucial role in the service industry by preparing and serving specialty coffee and food to customers.

Their work involves reading comprehension, active listening, and coordination.

Despite advancements in Generative artificial intelligence (GenAI), baristas are unlikely to be automated due to the physical nature of their tasks.

The unique automation wave of GenAI may actually increase demand for blue-collar workers like baristas, as the growth of premium goods and services continues.

While some skills of baristas may be automated in the future, their work is expected to remain shielded from major AI disruption.

How could AI or automation replace or complement job activities?

AI, automation, or LLMs like ChatGPT could automate tasks such as processing payments, taking orders, describing menu items, restocking displays, weighing and grinding coffee, and creating signs for a barista.

For instance, AI could assist in processing payments efficiently, taking orders accurately, and suggesting menu items based on customer preferences.

Job description

Prepares and serves specialty coffee and other drinks. Also serves food like pastries and sandwiches to customers.

Consequence of Making Errors

15

(1-100)

Not serious at all Source
In hospitality, barista errors have minor consequences, making it irrelevant for predicting automation trends in the role.

How Repetitive is the Job?

50

(1-100)

Important Source
Baristas face automation risks due to repetitive tasks like brewing coffee. However, it's likely that only specific tasks will be automated, allowing baristas to focus on creativity and customer service in the future.
Average Anual salary USD$
#
Number of profesionals in USA
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